Privacy policy

Last update: 30/04/2021

This privacy policy (the « Policy ») aims to formalize our commitment to the privacy of users of the website (the « Site ») operated by Next Level Formation.

The Charter and the General Conditions of the Site form a contractual whole. All capitalized terms not defined in the present Charter are defined in the General Conditions which can be consulted here.

In the context of the provision of our Site, we process your personal data in compliance with the General Data Protection Regulation 2016/679 of 27 April 2016 (“GDPR”) and under the conditions set out below.

Personal data means any information relating to an identified or identifiable natural person. We collect and process personal data in connection with the provision of our Services or the communication to offer such Services exclusively, in strict compliance with the GDPR.

We only collect personal data that is adequate, relevant and limited to what is necessary for the purposes for which it is processed. Thus, you will never be asked to provide personal data considered as “sensitive”, such as your racial or ethnic origins, your political, philosophical or religious opinions.

By registering on the Site, you authorize us to process your personal data in accordance with the Charter. If you do not
agree with the terms of this Charter, please refrain from using the Site and the Services.

1. When do we collect your personal data and what data is collected?

We may collect and store your personal data, in particular when you:

  • browse the Site
  • create an account for the book
  • contact us.

We use your personal data to enable the implementation and management of the Site’s Services and to respond to your specific requests. We also use your personal information to operate and improve our Services, our Site and our approach. This information is used solely by us to better tailor our Services to you.

If you opted-in to receive emails and messages from us when you created your Account, you will receive emails and alphanumeric messages about our products and promotions. We will then use the personal data you provided when you registered. You can unsubscribe from these mailings at any time.

1.1 Browsing the Site
Login Data. Each time you connect to our Site, we collect personal data such as, but not limited to, your IP address and the MAC address of your computer, the date and time of connection, and information about the browser you are using.

Navigational Data. We also collect information that identifies how you access the Site, which pages you visit and for how long. For this purpose, we may use cookies as described in paragraph 6 below.

1.2 Creating an Account
Access to some of our Services requires the prior creation of an Account. In accordance with the General Terms and Conditions, you will be asked to provide a certain amount of personal information when creating your Account, in particular your first and last names, your postal address, your email address and your telephone number.

1.3 Contacts
In order to follow up on requests you may submit to our Customer Service and to confirm information about you, we may use your first and last name, e-mail address and telephone number.


2. How do we protect your personal data?

We have implemented technical and organizational security measures to ensure the security, integrity and confidentiality of all your personal data, in order to prevent it from being distorted, damaged or accessed by unauthorized parties. We ensure an appropriate level of security, taking into account the state of knowledge, the costs of implementation and the nature, scope, context and purposes of the processing as well as the risks and their likelihood.

However, it should be noted that no security measure is infallible and we cannot guarantee absolute security for your personal data.

Furthermore, you are responsible for maintaining the confidentiality of the password that allows you to access your Account. Do not share this information with anyone. If you share your computer, remember to log out before leaving a Service.


3. When do we share your personal information?

3.1 Sharing your personal data with third party companies
While you are browsing the Site, your personal information may be shared with outside service providers. These third parties provide a service on our behalf and in our name in order to allow the proper functioning of credit card payments and other Services.

Note: If you use tools such as cloud storage software (e.g., Google Drive), a CRM (e.g., Zendesk, Salesforce) or any other tool that involves data transfer, and that tool locates its servers outside the European Union, you are most likely transferring data to a country outside the European Union. In case of doubt, do not hesitate to consult your usual counsel or one of our partner lawyers}

Personal data may be transferred to countries outside the European Union (such as the United States) for the purpose of storing the data.

In accordance with the GDPR, all transfers of personal data to a country outside the European Union and/or not offering a level of protection considered sufficient by the European Commission have been subject to cross-border flow agreements in accordance with the standard contractual clauses issued by the European Commission.

Other transfers of personal data to the United States are governed by the E.U. – U.S. PRIVACY SHIELD: : click here for more information.

Unless a third party asks you to agree to its own privacy policy and terms of use, third party companies that receive your personal data have agreed to process your personal data only for the purpose of providing our Services.

We will never, without your prior consent, share your personal data with third parties for marketing and/or commercial purposes.

3.2 Sharing with authorities
We may disclose your personal data to administrative or judicial authorities when disclosure is necessary for the identification, arrest or prosecution of any individual who may be prejudicial to our rights, of any other user or of a third
Finally, we may be legally required to disclose your personal data and cannot object to such disclosure. We may disclose your personal data to administrative or judicial authorities when disclosure is necessary for the identification, arrest or prosecution of any individual who may be prejudicial to our rights, of any other user or of a third
Finally, we may be legally required to disclose your personal data and cannot object to such disclosure.


4. How long do we keep your personal data?

We will only keep your personal data for as long as you register on the Site in order to ensure your identification when you log in to your Account and to enable the provision of the Services.

Thus, if you unsubscribe from the Site, your personal data will be deleted and only kept in archive form for the purpose of establishing proof of a right or contract.

In any case, we will keep your personal data for a period not exceeding that necessary for the purposes for which they are processed in accordance with the uses set out in this Charter and in compliance with the laws and regulations. 

5. Cookies: how do we use them?

5.1 What is a cookie?
A cookie is a text file that may be deposited in a terminal when an online service is consulted with a browser. A cookie file allows its issuer, during its period of validity, to recognize the terminal concerned each time this terminal accesses digital content containing cookies from the same issuer.
In any case, the cookies deposited on your navigation terminal with your agreement are destroyed 13 months after their deposit on your terminal.

5.2 What is the purpose of the cookies issued on our Site? 
The cookies that we issue allow us to :

  • to establish statistics and volumes of frequentation and use of the various elements composing our Site (sections and contents visited, itinerary), allowing us to improve the interest and ergonomics of the Site and, if necessary, of our products and services;
  • to adapt the presentation of our Site to the display preferences of your terminal (language used, display resolution, operating system used, etc.) during your visits to our Site, according to the hardware and software for viewing or reading that your terminal has;
  • to memorize information relating to a form that you have filled out on our Site (registration or access to your account)or to products, services or information that you have chosen on our Site (subscribed service, contents of an order basket, etc.);
  • to allow you to access reserved and personal areas of our Site, such as your Account, thanks to identifiers or data that you may have previously entrusted to us and to implement security measures, for example when you are asked to connect again to a content or a service after a certain period of time.

During your navigation on the Site, cookies from social networks may be generated, in particular through the use of sharing buttons that collect personal data.

When you first visit the Site, a cookie banner will appear on the home page. A clickable link allows you to learn more about the purpose and operation of cookies and refers you to this Charter. Continuing to browse on another page of the site or selecting an element of the Site (in particular: image,text, link, etc.) materializes your acceptance of the deposit of the cookies concerned on your computer.

5.3 How can you control the cookies used?
You can configure your browser software at any time so that cookies are stored on your terminal or, on the contrary, that they are rejected (either systematically or according to their sender). You can also configure your browser software so that you are offered the option of accepting or rejecting cookies from time to time, before a cookie is stored in your terminal.

Please note : any setting may modify your Internet navigation and your conditions of access to certain services requiring the use of cookies. We decline all responsibility for the consequences linked to the degraded functioning of our services resulting from the impossibility of recording or consulting the cookies necessary for their functioning and which you would have refused or deleted. This would be the case if you tried to access our content or services that require you to be identified. This would also be the case if we (or our service providers) could not recognize, for technical compatibility purposes, the type of browser used by your terminal, its language and display settings or the country from which your terminal seems to be connected to the Internet.

5.4 How to configure your browser software? 
For the management of cookies and your choices, the configuration of each browser is different. It is described in the help menu of your browser, which will allow you to know how to modify your wishes regarding cookies. Below is information about the major browsers.

Internet Explorer / Edge
In Internet Explorer, click on the Tools button and then Internet Options..
 On the General tab, under Browsing History, click on Settings.
 Click on the View Files button.


  • Go to the Tools tab of the browser and select the Options menu
  • In the window that appears, choose Privacy and click on Show Cookies


  • Go to Settings via the browser menu (Safari > Preferences)
  • Click on Privacy.

Google Chrome

  • Go to Settings via the button on the right of the URL bar or via the browser menu (Chrome > Preferences).
  • Select Advanced Settings
  • Click Content Settings and then click Cookies.

For more information on cookies, you can consult the CNIL website.


6. What are your rights?

You are the only one who has communicated the data in our possession, through the Site. You have rights on your personal data. In accordance with the regulations on the protection of personal data, in particular articles 15 to 22 of the RGPD, and after having proven your identity, you have the right to ask us for access to your personal data, to correct or delete them.

In addition, within the limits of the law, you also have the right to object to the processing, to limit it, to decide on the post-mortem fate of your data, to with draw your consent at any time and the right to portability of the personal data provided.

You can contact our Services to exercise your rights at the following email address: [email address] or at the following postal address: [postal address], enclosing a copy of an identification document with your request.


7. Can we change the Policy?

We reserve the right to modify the Charter at any time. It is therefore recommended that you consult it regularly. If we make any changes, we will post those changes on this page and in such other places as we deem appropriate based on the purpose and significance of the changes.

Your use of the Site after any changes signifies your acceptance of those changes. If you do not agree to any material changes to this Policy, you must stop using the Site.


8. Data Protection Officer and contact

If you have any questions about your personal data or if you wish to delete your Account, please contact us at the following postal address Next Level Formation. 43 rue de Provence, 75009 PARIS (indicating “Vie Privée – Protection des Données”), or by email at